THE FIELD NOTES

How to track tour reseller commissions and balances

Follow a reseller booking from its agreement through payment and adjustments. Use the same date basis when comparing orders, statements and invoices.

A jet boat carrying guests through a rocky river canyon

Record the agreement behind the booking

Identify the reseller, commission basis, rate and any effective dates. Clarify whether the amount is calculated on a gross or net basis and how extras or discounts are treated. Keep the applicable terms associated with the booking instead of relying on a current rate that may have changed.

Follow the money flow

Some arrangements involve the reseller collecting payment; others involve the operator collecting and settling a commission. Record who owes whom and what has already been paid. Do not treat a commission deduction and a separate commission expense as two different costs for the same amount.

Handle changes explicitly

Cancellations, partial refunds and reschedules can alter the amount due. Keep the original transaction and adjustment traceable. An updated booking should not silently leave an invoice based on an older total.

Reconcile a defined period

Compare booking records, statements and invoices using a consistent date basis. Investigate unmatched records before rolling differences into the next period. Use reseller-level reporting to understand both sales volume and contribution under the actual agreement.

A concrete example

Two illustrative $1,000 bookings at 15% and 25% commission leave $850 and $750 before other costs. The same gross sale creates a different commercial starting point.

Put it to work this week

Check one partner invoice against its agreed commission basis, booking dates and cancellation adjustments.