BASIC CHATBOT
Basic Chatbot
A$69 / month
Enquire About Basic ChatbotAustralian dollars · Excluding GST
HUBSTEER · PRICING
Choose your AI team.
Choose the support your business needs, then see how subscriptions, optional services and usage make up your monthly cost.
All prices are in Australian dollars and exclude GST.
CHOOSE YOUR AI AGENTS
Choose the specialists
your team needs.
YOUR SPECIALIST SUBSCRIPTION
1 specialist
A$349/ month
Australian dollars · Excluding GST, add-ons and usage
- Monthly plans · Free setup and support
- Cancel before the trial ends to avoid the plan charge
- Unlimited users · One booking-system account
Add usage and optional services to this subscription estimate. See the rates and worked examples below.
Card required. SMS and WhatsApp usage is billable during the trial. Read the full trial conditions below.
Free 30-day TrialSee all add-ons and usage chargesPricing for your annual passenger volume
Standard prices apply to companies serving up to and including 15,000 passengers per year. Companies serving more than 15,000 passengers per year receive customised pricing; contact us for a quote.
Choose the agents for the work you need done
The Waivers plan covers digital waivers and participant paperwork. Broader operations features, including bus routing and resource allocation, are coming soon.
| Your AI team | Monthly subscription, excluding GST | SmartGM |
|---|---|---|
| Basic Chatbot | A$69 | Available separately |
| Customer Support, Marketing or Sales — any one | A$349 | Available separately |
| Customer Support, Marketing and Sales — any two | A$649 | Available separately |
| Customer Support + Marketing + Sales | A$949 | Included |
| Waivers | A$29 + A$0.20 per signed waiver | Available separately |
| Customer Support + Marketing + Sales + Waivers | A$978 + A$0.20 per signed waiver | Included |
| SmartGM on its own | A$99 | Business insights and recommendations |
Included in your agent plan
- Unlimited staff users, with no per-user subscription fee.
- Free setup and ongoing support.
- One booking-system account. Add its API details and Hubsteer imports your tour information automatically.
- Unlimited web chat, email and Messenger conversations.
Add-ons and usage charges
The team selector includes the monthly subscriptions for your selected agents, including Waivers when selected. Add the usage charges and optional services below. Advertising spend and subscriptions from other providers are separate.
| Service | Charge excluding GST | What to know |
|---|---|---|
| Extra booking-system accounts | A$49/month per additional account | One account is included, with no limit on extra accounts. This fee applies only to booking-system accounts, not Xero, email or WhatsApp connections. |
| Voice AI | A$49/month for 100 minutes, then A$0.45 per extra minute | Optional add-on, excluded from the trial. Creates bookings and sends an SMS or email payment link. SMS charges apply when used. |
| SMS | A$0.15 per unit of up to 165 characters | Longer messages use more units: 166–330 characters costs A$0.30. Billed by actual usage, including during the trial. |
| A$0.03 per conversation or template sent | 1,000 billable conversations or templates costs A$30. Billed by actual usage, including during the trial. | |
| Waivers | A$29/month + A$0.20 per signed waiver | The monthly fee is already included when Waivers is selected above. Add only the per-signature usage; do not count the subscription twice. |
Build a monthly total from your expected usage
Example: Customer Support with one booking-system account is A$349/month. Add 1,000 billable WhatsApp conversations or templates (A$30) and 100 SMS messages of up to 165 characters (A$15). The total is A$394/month excluding GST.
If you also use 150 Voice AI minutes, add A$49 for the first 100 minutes and A$22.50 for the extra 50. The total becomes A$465.50, before any additional payment-link SMS messages. A second booking-system account adds A$49/month.
With 500 signed waivers, the standalone plan totals A$129/month excluding GST: A$29 + (500 × A$0.20).
Try the workflows before continuing with a plan
Your 30-day trial lets you try all AI Agents except Voice AI. A payment card is required. Setup and support are free, and waivers have no subscription or signing charges during the trial. SMS and WhatsApp are billed by actual usage.
Cancel any time before the trial ends to avoid the plan charge to your card. If you continue, your chosen subscription and applicable add-ons and usage charges apply. Coming-soon operations features are not included in the trial.
COMMON QUESTIONS
A little clarity.
Before you get started.
Answers to the questions that help you choose your next step.
Standard plans cover up to 15,000 passengers a year, including exactly 15,000. Above that, contact us for a customised quote.
Yes. Choose any one, two or all three of Customer Support, Marketing and Sales. Waivers can be added separately. The plan table above shows the available combinations.
It shows the selected monthly subscriptions, excluding GST. Add signed-waiver usage, extra booking-system accounts and any optional Voice AI, SMS or WhatsApp charges. The usage table explains each rate.
It is included with Customer Support, Marketing and Sales together. Waivers do not count towards that bundle. You can also subscribe to SmartGM on its own.
The additional-connection fee applies to each booking-system account beyond the first. Email, WhatsApp and accounting-tool connections do not count as extra booking-system accounts. Provider and messaging charges remain separate.
Yes. You do not need to buy Customer Support, Marketing or Sales to use the standalone waiver plan.
SMS costs A$0.15 for each unit of up to 165 characters, excluding GST. A 166–330 character message uses two units and costs A$0.30.
A payment card is required. Try all AI Agents except Voice AI. SMS and WhatsApp are billed by actual usage; waivers have no monthly or signing charges during the trial. Coming-soon features are not available to test. Cancel any time before the 30 days end to avoid the plan charge to your card, or continue on your chosen paid plan.