HUBSTEER · OPERATIONS

Less paperwork at check-in. More time to welcome guests.

Start with Operations’s digital waivers: send the right form, collect participant details and track signatures before arrival. Bus routing and resource allocation are coming soon.

Guests and a guide paddling a raft through whitewater rapids
Rafting · Sector photography

Available now. Coming next.

Guests and a guide paddling a raft through whitewater rapids01

Send the right waiver for the tour

Assign the appropriate form and participant questions to each product. Give guests the paperwork that matches the experience they have booked.

02

Follow up before the queue forms

Send waiver links before arrival and use configured reminders for incomplete forms. Help guests finish the paperwork before your team starts check-in.

03

Keep signing and briefing together

Collect participant details, signatures and safety-video acknowledgements in the supported signing workflow. Use your approved wording and translations.

04

See what still needs attention

Review completed and outstanding paperwork, with signature records and booking context available for staff. Focus follow-up on the guests who still need help.

05

Coming soon: bus routing

Planned operations tools will help teams plan bus routes. This capability is not available today and cannot be tested during the current trial.

06

Coming soon: resource allocation

Planned operations tools will help teams allocate resources. This capability is not available today; current Operations workflows focus on digital waivers and participant paperwork.

Operations

Less paperwork. A smoother welcome.

Prepare digital waivers and track signatures today. Bus routes and resource allocation are coming soon.

01 / OPERATIONS WORKFLOW

Get the paperwork started before arrival.

Send digital waivers before the tour so guests can read and sign ahead of time. Help your team spend check-in welcoming guests, with fewer forms to chase.

Free 30-day Trial
Waiver workflowIllustrative example
  1. 1
    Before the tour

    Send the guest their digital waiver

  2. 2
    Guest signs

    The guest completes and signs the form

  3. 3
    Team reviews

    Check the signature status before arrival

Less paperwork to handle at check-in.

Paperwork completion and participation are different checks

A completed waiver records the signature and acknowledgements. Staff still assess eligibility, answer questions and carry out the briefing and safety checks needed for participation.

Set up one tour, then test the whole signing journey

  • Connect your booking-system account using its API details. Tour information is imported automatically; setup and support are free.
  • Provide your approved waiver wording, translations and any safety video. Choose the participant questions, product templates and reminder workflow.
  • Test a completed form and an unfinished form with your team. Check the record and staff follow-up before using the workflow with guests.

Start with waivers on their own

Operations costs A$29/month plus A$0.20 per signed waiver, excluding GST. There is no additional specialist subscription fee. For example, 500 signed waivers cost A$129/month. Standard prices apply to companies serving up to and including 15,000 passengers per year. Companies serving more than 15,000 passengers per year receive customised pricing; contact us for a quote.

COMMON QUESTIONS

A little clarity.
Before you get started.

Answers to the questions that help you choose your next step.