Connecting is only one part of the workflow
Name the source, destination and operation that is failing. Include the approximate time and visible error; never include API keys, tokens or passwords.
Get help with a specific issue
Name the tool and the operation that is failing. Record the time, visible error and a non-sensitive record reference if appropriate. Never paste API keys or access tokens into an enquiry.
Get account-specific help
Setup and support are included. Contact our team for the instructions that match your account and connected systems. Do not send passwords or private guest documents in an initial enquiry.