Collect required documents
Use relevant participant fields for information your activity actually needs.
OPERATIONS · PHOTO, ID AND DOCUMENT CAPTURE
Keep required documents with the participant’s record.
Collect supporting photos or documents as part of the waiver journey, where your activity requires them.
What you can do
Keep records associated
Make the document identifiable with the correct guest and activity.
Set appropriate access
Confirm storage, retention and staff access for the information collected.
SEE THE WORKFLOW
See the task
from start to finish.
Images sent by email or shown at the desk are difficult to match, retrieve and manage consistently.
HUBSTEER IN ACTIONInteractive example
Photo, ID and document capture
An example from a tour business.
Illustrative example · You choose which actions to enable.
Before you enable the workflow
Check file support and staff access before adding document collection to the form.
Capturing a document does not authenticate it. Your staff apply the checks and retention process your business requires.
COMMON QUESTIONS
A little clarity.
Before you get started.
Answers to the questions that help you choose your next step.
No. Document capture and identity verification are different processes. Confirm the specific checks supported by the product and your operational procedure.