Send the form before arrival
Give guests a route to complete their waiver ahead of the activity.
OPERATIONS · PRE-ARRIVAL WAIVERS AND REMINDERS
Get signing underway before check-in starts.
Send guests the right waiver before their tour and follow up on incomplete forms through the configured workflow.
What you can do
Follow up incomplete forms
Use completion and departure timing to focus reminders.
Prepare for check-in
Keep remaining exceptions visible to the staff welcoming the group.
SEE THE WORKFLOW
See the task
from start to finish.
The guest is ready for the experience. Your team is handing out forms. On-site paperwork turns the first impression into an admin task.
HUBSTEER IN ACTIONInteractive example
Pre-arrival waivers and reminders
An example from a tour business.
Illustrative example · You choose which actions to enable.
Before you enable the workflow
A group booker and each participant may have different tasks.
Schedule reminders around the departure and check when they stop. Staff review outstanding records and help anyone who still needs to sign on arrival.
COMMON QUESTIONS
A little clarity.
Before you get started.
Answers to the questions that help you choose your next step.
Give staff a visible unresolved case and an on-site completion route. A reminder workflow should support check-in, not hide unfinished paperwork.