Keep guest conversations together
Customer Support replies to guest enquiries on Instagram using your tour information. Your team can review the conversation and take over when a guest needs personal attention.
From an enquiry to the next step
A guest asks about a tour they discovered on Instagram. Help them understand the experience and the booking options, with staff handover when needed.
Before you switch it on
Connect the Instagram account you use for your business. Confirm account permissions, approved answers and staff handovers during setup.