What the connection supports
Use Rezdy tour, availability and booking information to answer enquiries and create bookings with Customer Support.
An example for your tour business
A guest chooses a departure and supplies their details during the conversation. Customer Support creates the booking in Rezdy, ready for your team to review in the reservation system.
Before you switch it on
Customer Support does not change existing Rezdy bookings. Set a clear staff handover for those requests before enabling your guest workflows.