Use the booking context
Connect a reminder to the relevant order and outstanding amount.
SALES · OUTSTANDING BALANCES AND PAYMENT REMINDERS
Follow up the balance that still needs paying.
Use the order, due date and current balance to plan payment reminders that guests and resellers can recognise.
What you can do
Choose appropriate timing
Set follow-up around the due date and communication rules.
Review exceptions
Check the payment state and hand over disputed or unusual balances.
SEE THE WORKFLOW
See the task
from start to finish.
Staff should not have to scan every order to remember which balance is due. Guests also need a clear, timely next step.
HUBSTEER IN ACTIONInteractive example
Outstanding balances and payment reminders
An example from a tour business.
Illustrative example · You choose which actions to enable.
Before you enable the workflow
Check the latest balance before sending a reminder.
Staff handle disputed charges and changed invoices. Confirm how your connected system updates payment status and stops reminders after payment.
COMMON QUESTIONS
A little clarity.
Before you get started.
Answers to the questions that help you choose your next step.
A reminder is a communication. Any payment link, charge or collection process depends on the provider and actions explicitly supported in your setup.