What the connection supports
Support two-way conversations, confirmations and pickup reminders through the connected WhatsApp channel.
An example for your tour business
Example: A guest receives a configured pickup reminder and replies with a question. Staff can continue the conversation with its existing context.
Before you switch it on
WhatsApp usage costs A$0.03 per conversation or template sent, excluding GST. Agree message timing, approved content and human handovers when configuring the workflow.